Event FAQ

We are based in Christchurch, New Zealand however we love to travel around the country. We’re not currently planning to travel internationally as for the current pandemic. Lets keep each other safe. Yeah?

If the location is within a 20km radius of the Christchurch CBD then there’s no travel costs. Anywhere further afield we charge 75c per kilometre for mileage if it’s a reasonable driving distance, or the cost to cover return flights for two, and one night accomodation if the timing doesn’t allow us to get there and back in the same day. For some locations we may also require a rental car if the venue isn’t near a central area. The best thing to do is get in touch with us and let us know your plans and we will go from there!

We require a 50% deposit to be paid immediately upon booking to secure your date. Deposits are non-refundable in most circumstances – the details are included in our contracts. You’ll pay the rest of your package no later than the day before the event, however you can pay this at any time. If you’re covering our travel costs, you’ll also need to pay these upfront so we can book our travel well ahead of time.

Yes! You do need to sign the contract before we can proceed. Contracts are important as they make sure we all know what to expect of each other before, during and after the shoot, and are a good point of reference for any questions or issues that may come up. https://static.wixstatic.com/media/undefined

An interesting question – In New Zealand, by default the client (you) commissions us to create the video for your company, and therefore you ‘own’ the video. However; many videographers need to use your beautiful videos to show the world what we can do, and so therefore we reserve the right to use the photos and videos we take for our business. This usually means we can share them on our website, and our social media channels, and we can also send them to other vendors who made your promotional video amazing, so they can show off their work too (if applicable). We also reserve the rights to all raw photo and video files, and we don’t pass these onto you… don’t worry, you’ll have all the professionally edited files to be proud of!

Depending on how long is the agreed event would go. For basic shooting and editing, we can create your event highlights within 2~3 weeks after the event. We deliver the final video via google drive or dropbox.

Absolutely! And we want to meet you too. We can grab a coffee and chat about your plans, timeline and concept of the video you want us to create. We can skype or facetime each other.